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TERMS OF SERVICE
General
This agreement ("Terms of Use") outlines the terms and conditions for using Lucid Peach's Internet website ("Site") and its affiliated companies' products and services ("Services"). By accessing or using the Site or any Services, you are agreeing to be bound by these Terms of Use. Please read them carefully before proceeding.
Acceptance and Authorization
By adding shipping protection to your purchase, continuing with your purchase, or browsing the Site, you confirm that: 1) you have read, understood, and agreed to these Terms of Use, 2) you are of legal age to enter into a binding contract with Lucid Peach, and 3) you have the authority to agree to these Terms of Use on a personal basis. If you do not agree to these terms, you may not access or use the Site or any Services.
Modification of Terms
Lucid Peach reserves the right to modify these Terms of Use without prior notice. Your continued use of the Services after any changes will constitute your acceptance of the revised Terms of Use. It is recommended to regularly review these Terms of Use for any updates.
Use of Content
The Services and Content are provided solely for personal use, and any other use is prohibited. Lucid Peach may modify, reduce, remove, or terminate any Services, Content, or portion thereof at any time without prior notice.
Payments
You agree to pay all fees or charges in accordance with the billing terms in effect at the time of payment. Providing valid payment information authorizes Lucid Peach to invoice your account for applicable fees and charges without further notice. Lucid Peach may change prices and billing methods with prior notice.
Privacy and Security
Services, Content, and all related rights are the property of Lucid Peach and are protected by copyright, trade secret, trademark, and patent law. Unauthorized use, reproduction, or distribution of the Services or Content is prohibited.
Submissions to Us
Any information, ideas, materials, or proposals submitted to Lucid Peach, except for personally identifiable information, will be considered non-confidential and non-proprietary. By submitting such content, you grant Lucid Peach a perpetual, irrevocable, worldwide, royalty-free license to use and modify the submission at its discretion.
Disclaimer of Warranty
Your use of the Services and Content is at your own risk. Lucid Peach disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Lucid Peach does not guarantee that the Services or Content will meet your requirements or be free from errors or harmful components.
Limitation of Liability
Lucid Peach is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of the Services or Content, regardless of negligence or knowledge. In no event will Lucid Peach's liability exceed the total amount paid by you for the Services during the preceding one-month period.
International Users
Accessing Services from countries where they are not available does not imply Lucid Peach's intention to offer them there. Lucid Peach makes no representation that the Services are suitable or available for use in other locations.
Excluded Goods
Certain goods are not covered by the Policy, and Lucid Peach will not be liable for any losses related to them.
Conditions
The Policy includes specific conditions and procedures for filing claims related to damaged, lost, or incorrect orders. Claims must be submitted within specified timeframes and accompanied by relevant documentation.
Return & Refund Policy
Returns are not accepted for custom-printed items, but replacements or refunds may be provided for defective or incorrect orders. Specific conditions and requirements apply.
Please note that this paraphrase has been significantly condensed for brevity. The full content of the original Terms of Service is recommended to be read for complete understanding and compliance.
Submission of Claims
Customers are advised to inspect their received items promptly. In the event of a damaged, poor-quality print, or incorrect product, customers must notify Lucid Peach's support team within a specified time frame. Clear photographs of the issue and the order number must be provided for the claim to be processed.
Order Not Received
If an item has not been delivered within the specified time frame (30 days for shirts and 45 days for other products) after ordering, customers should contact Lucid Peach's customer support for assistance.
Returns
Since all products are custom-printed, general returns are not accepted. However, Lucid Peach will replace defective items or incorrect orders if customers provide photographs of the issue and include the order number. Specific conditions regarding time frames and product condition apply to these claims.
Order Modifications or Cancellation
Customers have a 24-hour window after placing an order to request modifications or cancellation by contacting customer service. After this period, orders are already in production and cannot be altered or canceled.
Important Note
Lucid Peach is not responsible for refunds or exchanges due to incorrect fit issues since products are custom-printed for individual customers. It is the customer's responsibility to choose the correct style and fit. A size chart is provided on each product page to assist with selection.
Exclusion of Certain Liabilities
Lucid Peach disclaims liability for any losses, damages, injuries, or claims resulting from the use of Services or Content. The company will not be liable for any indirect, incidental, consequential, or special damages, regardless of negligence or knowledge. Some jurisdictions may not allow the exclusion of certain liabilities, and in such cases, the limitations mentioned may not apply.
Termination and Cancellation
Either Lucid Peach or the customer may terminate the Policy with a 15-day written notice. If a shipment is already in transit, termination will not affect that shipment. Notice of cancellation sent to the customer's last known address will be considered sufficient compliance with this clause on Lucid Peach's part.
Conclusion
By using the Site and Services, customers acknowledge their acceptance of these Terms of Use. Lucid Peach reserves the right to modify these terms at any time, and continued use of the Services after any changes constitutes agreement to the revised terms. Customers are advised to regularly review these Terms of Use. Please keep in mind that these paraphrased terms are a summary and do not replace the full Terms of Use, which should be read in its entirety for complete understanding and compliance. If there are any questions or concerns, customers can contact Lucid Peach's support team for assistance.